Terms Of Service

Welcome to NOBS Health. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.

1. Acceptance of Terms
By using the NOBS Health website (www.nobshealth.ai) or purchasing our products, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you are using our website or products on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Product Information
Dietary Supplements: NOBS Health products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Our products have not been evaluated by the Food and Drug Administration (FDA), the Therapeutic Goods Administration (TGA), or any other regulatory body.

Accuracy of Information: While we strive to provide accurate product descriptions, ingredient lists, and nutritional information, we cannot guarantee that all information is error-free. Always read product labels and consult with a healthcare professional before use.

Changes to Products: NOBS Health reserves the right to modify, discontinue, or replace any product at any time without prior notice.

3. Orders and Payments
Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.

Pricing: Prices are listed in Australian Dollars (AUD) and are subject to change without notice. Additional charges, such as taxes, customs duties, or shipping fees, may apply depending on your location.

Payment Methods: We accept major credit cards, PayPal, and other payment methods as indicated on our website. By providing payment information, you represent that you are authorized to use the chosen payment method.

4. Shipping and Delivery
Shipping Policies: We aim to process and ship orders within 6-10 business days (depending on your location and postal service). Shipping times may vary depending on your location and the shipping method selected.

International Shipping: Customers are responsible for any customs duties, taxes, or import fees that may apply. NOBS Health is not responsible for delays caused by customs or other regulatory agencies.

Risk of Loss: The risk of loss or damage to products passes to you upon delivery to the carrier.

5. Refunds and returns
Our 90-Day Money-Back Guarantee
We stand behind the quality of our supplements and want you to feel completely confident in your purchase. That’s why we offer a 90-day money-back guarantee. If you try our products and aren’t satisfied for any reason, simply return them within 90 days of delivery for a full refund or exchange. Your satisfaction is our priority!

How It Works
1. Return the Product: Send the product back to us within 90 days of receiving your order. Please ensure the product is in its original packaging.
2. Receive Your Refund: Once we receive the returned product, we’ll issue a refund to your original payment method within 5 business days.
3. Exchange Option: If you prefer, we can also exchange the product for another item of your choice.

Standard Refund Policy
For customers who prefer to return unopened or unused products, we offer a 30-day return policy. If you change your mind about your purchase, you can return the product in its original, unopened condition within 30 days of purchase for a full refund.

Important Notes
* Shipping Fees: Please note that shipping fees are non-refundable. You will be responsible for the cost of returning the product to us.
* Condition of Returns:
    * For the 90-day money-back guarantee, products must be returned in their original packaging.
    * For the 30-day standard refund policy, products must be unopened and unused.

6. Intellectual Property
Ownership: All content on the NOBS Health website, including text, graphics, logos, images, and software, is the property of NOBS Health or its licensors and is protected by intellectual property laws.

Use Restrictions: You may not reproduce, distribute, modify, or create derivative works of any content on our website without prior written consent from NOBS Health.

7. User Conduct
Prohibited Activities: You agree not to use our website or products for any unlawful purpose or in any way that could harm NOBS Health or its customers. Prohibited activities include but are not limited to:

Attempting to gain unauthorized access to our systems.

Using automated tools to scrape or extract data from our website.

Posting false, misleading, or defamatory content.

Account Security: If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

8. Limitation of Liability

To the fullest extent permitted by law, NOBS Health shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to:

• The use or inability to use our website or products, including but not limited to delays, errors, or interruptions in service.
• Any errors, inaccuracies, or omissions in product descriptions, ingredient lists, or other content provided on our website or in our promotional materials.
• Any adverse effects resulting from the use of our dietary supplements, including but not limited to allergic reactions, interactions with medications, or side effects.
• Customers should always consult with a healthcare professional before using our products, especially if they are pregnant, nursing, or have pre-existing health conditions.
• Any third-party actions or conduct related to our products or services, including but not limited to actions taken by suppliers, shipping carriers, or regulatory bodies.
• Product misuse or failure to follow usage instructions provided with the product.
• Loss of data or any technical issues related to your account, website usage, or online purchases.

9. Indemnification
You agree to indemnify and hold harmless NOBS Health, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of:

Your use of our website or products.

Your violation of these Terms.

Your infringement of any third-party rights.

10. Governing Law and Dispute Resolution

Governing Law: These Terms are governed by the laws of Australia, without regard to its conflict of law principles.

Dispute Resolution: Any disputes arising out of or related to these Terms or your use of our website or products shall be resolved through binding arbitration in accordance with the rules of the Australian Centre for International Commercial Arbitration (ACICA) or an alternative arbitration body agreed upon by the parties. The arbitration shall take place in Sydney, Australia.

11. Changes to These Terms
NOBS Health reserves the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website or products after such changes constitutes your acceptance of the revised Terms.

12. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
NOBS Health
Email: info@nobshealth.ai
Address: Po Box 1, Gladesville 2111