Shipping Policy

Thank you for choosing NOBS Health. We’re committed to providing you with high-quality supplements and a seamless shopping experience. Below, you’ll find all the details about our shipping process, delivery times, and policies.

1. Free Worldwide Shipping

We offer free shipping on all orders, no matter where you are in the world. Whether you’re in Australia, the United States, Europe, or anywhere else, we’ve got you covered.

2. Shipping Origins

All our supplements are shipped directly from our warehouse in Hong Kong. This is due to its strategic location, business-friendly environment, and world-class logistics infrastructure.

3. Delivery Timeframes

We strive to deliver your order as quickly as possible. However, delivery times may vary depending on your location and customs processing. Below is an estimated breakdown:

Australia: 2–6 business days, depending on the delivery speed and destination.

United States & Canada:

  • Express parcels: 4–8 business days.
  • Standard parcels: 6–10 business days.

Europe:

  • Express parcels: 6–10 business days.
  • Standard parcels: 8–12 business days.

Other International Destinations: Delivery times vary by country and service. For specific destinations, please refer to the Australia Post International Post Guide.

Please note that these are estimates only, and we cannot guarantee exact delivery dates. Factors such as customs clearance, local postal services, and unforeseen delays may impact delivery times.

4. Order Processing

Once your order is placed, our team will process and prepare it for shipment within 1-2 business days. You will receive a confirmation email with your order details and a tracking number once your package is on its way.

5. Tracking Your Order

All orders come with a tracking number so you can monitor your package’s journey. Simply click the link in your shipping confirmation email or visit the carrier’s website to track your order.

6. Customs & Import Taxes

For international orders, please be aware that your package may be subject to customs duties, taxes, or fees imposed by your country. These charges are the responsibility of the customer and are not included in the product or shipping costs. We recommend checking with your local customs office for more information.

7. Delays & Lost Packages

While we do our best to ensure timely delivery, occasional delays may occur due to factors beyond our control, such as customs inspections, weather events, or carrier delays. If your package is significantly delayed or lost in transit, please contact us at [Your Email Address], and we’ll work with the shipping carrier to resolve the issue.

8. Returns & Refunds

If your order arrives damaged or incorrect, please contact us within 30 days of delivery, and we’ll gladly assist you. For more details, please refer to our ‘Returns & Refunds Policy’.

9. Contact Us

If you have any questions about your order or our shipping policy, feel free to reach out to us at info@nobshealth.ai Our customer support team is here to help!

Why Choose Us?
  • Free Worldwide Shipping: No hidden fees, no minimum order value.
  • High-Quality Supplements: Sourced and shipped with care.
  • Customer-First Approach: We’re here to support you every step of the way.